Over the years I’ve observed sparky, funny, passionate and clever people morph into shells of their former selves as they enter their office to get on with their professional jobs.
It’s a strange phenomenon. Somehow through our drive to excel in what we do – to reach targets, climb a career ladder, ‘fit in’ or conform to the expectations of a working environment – we over-professionalise ourselves and lose the essence of what makes us extraordinary individuals. It seems the office can strip us of our true identity.
I design and facilitate team training days and workshops, and we always get better results when they are off site and away from the daily grind. I believe we get better results because leaving the office distances us from every-day routines and ‘business as usual’; helping to put us in a more relaxed (providing there’s no excruciating icebreakers!) and growth mind-set. When one delegate told me it was a relief to be away from the ‘stressful work environment’, it made me ponder:
Shouldn’t our day-to-day working environment be a place where we can function without stress and just be ourselves?
And our very best selves at that?
Chicken and egg
Is it the physical environment of the office space that causes us to deposit our true selves at the door, or is our own personality shift as we pass through reception, or switch on Teams that serves to make our working environment dysfunctional?
I’ve observed time and time again that people conform to what they believe is expected of them, and the result is mostly mediocrity. We work hard to blend in and we revert back to our true self when we finish work at the end of the day.
I know that people do business with individuals they know, like and trust; these could be internal colleagues, suppliers, business partners or customers. Yet if everyone is filtering or dumbing down their true selves, does it make working relationships easy to build or allow trust to develop quickly? And does it make for a more successful bottom line? I don’t think it does.
Has any organisation lost sales because they had too much rapport, were too personable or constructed a relationship which contained too much trust? I don’t think so.
Serving up chickens and eggs
There is much to learn on this topic from Hawskmoor, a rapidly growing restaurant brand in London. They credit their success to their people strategy, which encourages staff to embrace their individual personalities. This makes employees happier at work, which in turn creates a more friendly and enjoyable environment for customers. Hawksmoor goes out of its way to employ people for their wide range of personalities and experiences. Staff all work to exceptional standards, and they all bring their true selves to work everyday. You can hear more here in an interview with Will Beckett of Hawskmoor.
Always your personality to work
At Lucidity, we’ve been helping teams bring their personalities to work by encouraging them to identify their own unique approaches to innovation, and by coaching individuals and teams to play to their strengths.
Check out our innovation animal quiz. Be yourself, have fun doing it and let me know what innovation animal you are – this could be your first step to unlocking your ‘true you’ at work.
Let’s not leave our personalities at the door when we arrive at work. If you are a manager, help your team be their best ‘them’. If you recruit, recruit people for their differences as well as their similarities.
But ultimately, you must be your best you. That’s when exceptional results happen.